Please Note: The application deadline for this vacancy has now passed.
Vacancy Introduction
The role is to support ICAN Hubs, Community Children’s Nursing and Hannah House admin teams in delivering a patient administration function which enables an efficient way of managing the patient journey from referral to discharge across the services, and as a result improves the patient experience.
The role is to ensure standardised processes are developed and embedded across the services and to lead on efficiency opportunities within the admin teams, linking in with service managers and other LCH colleagues as necessary.
The administration services team leader takes responsibility for the operation of a section of the administrative service, acting as line manager for the whole section (supported by ASSM and ASM) across the 14 (approximately) clinical pathways amongst 5 different sites.
This role actively contributes to continuous service improvement activities, including the maintenance and improvement of quality to ensure that services are delivered with customer focus.
The role is to ensure standardised processes are developed and embedded across the services and to lead on efficiency opportunities within the admin teams, linking in with service managers and other LCH colleagues as necessary.
The administration services team leader takes responsibility for the operation of a section of the administrative service, acting as line manager for the whole section (supported by ASSM and ASM) across the 14 (approximately) clinical pathways amongst 5 different sites.
This role actively contributes to continuous service improvement activities, including the maintenance and improvement of quality to ensure that services are delivered with customer focus.
Main Duties
Managing team issues and concerns, supporting change where there is resistance from team members. Taking ownership of problems in own area of responsibility. Within the parameters of line management dealing with difficult situations.
Working collaboratively and encouraging team cohesiveness through sharing information and expertise, working together to solve problems, and putting team success first. Prioritising own work in the context of competing, high-profile demands on own and team’s time.
Making decisions and taking action independently whilst supporting the work area
Developing staff in the work area, providing counselling or coaching to staff acting as a role model for more junior staff.
There is a need to travel across the city to different sites to ensure visibility and attend various meetings at service/team level.
Please Review the Job Description and Person Specification Attached for full Requirements of the Role.
Adverts will close early where the maximum numbers applicants is reached.
Working for Leeds community Healthcare NHS Trust
Who are we?
Leeds Community Healthcare provides a range of community-based health services across the whole city. We treat people in their homes, local health centres and community hospitals, and work in partnership with other local Trusts, charities and Leeds City Council.
We have a strong culture based on deeply-held values, and our focus at all times is on delivering high quality care to the people of Leeds. In our most recent CQC evaluation, we were rated "Good", with our Adult Services rated "Outstanding" for caring.
Perks of the job
Our benefits range from generous annual leave to access to NHS discount sites. You can find the full list of attractive benefits and rewards at www.leedscommunityhealthcare.nhs.uk click on the Join Our Team Tab.
Right to Work
This role is based in the UK. Employment is conditional on confirmation of the right to work in the UK - either as a UK or Irish citizen, under the EU settlement scheme or having secured any other relevant work visa. If you do not have the right to work in the UK and the role does not meet eligibility for sponsorship, please consider carefully whether you meet the eligibility to apply.
