Vacancy Introduction
Leeds Community Dental Service is committed to providing high-quality, compassionate, and inclusive care for children and adults whose dental treatment needs cannot be met within general dental practice.
We support some of the most vulnerable people in our communities, many of whom have physical, sensory, intellectual, mental, medical, emotional, or social impairments, often with a combination of these needs.
Leeds Community Dental Service is a citywide service with clinics based at Yeadon Health Centre, Reginald Centre (Chapeltown), and Middleton Health Centre, with our Head Office located at St George’s Centre, Middleton. All applicants must be able to travel between sites as required.
Working hours: Monday to Friday, 8:30am – 4:45pm.
We have opportunities available and are seeking to appoint a hardworking, organised, and enthusiastic Administrator to join our friendly administrative team on a full-time or part-time basis.
Duties of the role
As a team administrator you will work alongside other administrative staff within the services to ensure a robust administrative support to clinicians and service users.
The role will include:
- To welcome all patients and visitors
- The post holder will be responsible for designated clerical / reception duties in the service.
- To monitor and respond to incoming mail on the Community Dental reception email / monitor incoming tasks on the system.
- Receiving and responding to telephone calls from patients, families, and other professionals
- Promote effective customer focused communication with patients and service users.
- Request, cancel and re-arrange appointments.
- To be responsible for the accurate and timely scanning of paperwork.
- Wait list management.
- Responsible for handling cash and processing dental payments.
- Receive, sort, and distribute goods and post delivered to the service.
- Adding referrals onto our EPR system.
If you have any questions about the job, please contact marcia.cowan@nhs.net
Please Review the Job Description and Person Specification Attached for full Requirements of the Role.
Adverts will close early where the maximum numbers applicants is reached.
Working for Leeds Community Healthcare NHS Trust
Who are we?
Leeds Community Healthcare provides a range of community-based health services across the whole city. We treat people in their homes, local health centres and community hospitals, and work in partnership with other local Trusts, charities and Leeds City Council.
We have a strong culture based on deeply-held values, and our focus at all times is on delivering high quality care to the people of Leeds. In our most recent CQC evaluation, we were rated "Good", with our Adult Services rated "Outstanding" for caring.
Perks of the job
Our benefits range from generous annual leave to access to NHS discount sites. You can find the full list of attractive benefits and rewards at www.leedscommunityhealthcare.nhs.uk click on the Join Our Team Tab.
Right to Work
This role is based in the UK. Employment is conditional on confirmation of the right to work in the UK - either as a UK or Irish citizen, under the EU settlement scheme or having secured any other relevant work visa. If you do not have the right to work in the UK and the role does not meet eligibility for sponsorship, please consider carefully whether you meet the eligibility to apply.
